Product Description
Product Description
Material: Aura Crystal Quartz Tower
Shape: Tower/Point
Color: As Picture
Style: Handmade
Approximate Size:
Small Size: (height)1.5-2inch (Width)0.6-0.8inch
Medium Size:(height)2-2.8inch (Width)0.7-1inch
Large Size: (height)3-4inch (Width)0.8-1.2inch
Approximate Weight:
Small Size:25-40g
Medium Size:40-70g
Large Size:80-120g
Quantity: (1PC)
If the product you ordered does not match the size, we will give you a slightly larger size. (If you have any special requirements, please contact us)(We support product customization services)
Warm tips:
Natural stone, Each piece is a product of nature, each one is unique, and it is this natural difference and unique beauty that we love.Please don't mind that the stones you receive have some differences in shape and size.
Some listings have multiple sizes. Please refer to the size ranges and note whether they are in inches or centimeters. 1 inch = 2.54 centimeters. Macro photography is used to show detail but can make items appear larger than their actual size. The ruler photo shows possible variations of the size and quantity you will receive.
The crystal features in the description are just the inspiration we provide for you.Do not substitute the advice of a medical professional,do not be used as a replacement for medical treatment, please consult a licensed healthcare specialist!
Shipping:We will offer the standard international shipping a tracking number.
Your order will be in 1-3 working days for you to deliver goods (We usually have it ready within one working day.) Your goods delivery times would be 8 to 15 working days.
Our crystal shop:
https://www.etsy.com/hk-en/shop/YYDIYcrystal
About us:
We specialize in processing and polishing all kinds of natural crystal and stone. We have 23years of working experience in this industry and have our own physical sales shop. We have always been committed to making better crystals, Thank you very much for your support and encouragement. If you have any special needs, like a custom service, Or have any suggestions for us,you can contact us, and we will communicate and solve them as soon as possible.Thank you again and wish you a wonderful day.
Shipping & Returns
Shipping & Returns
Shipping Info
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1-3 business days of processing and production time for your order to ship out.
HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped viaEUB& 4px & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.
- Average transit times to the United States: 8-15 Business days
- Average transit times to International: 7-20 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, if you need help tracking your order you can go here.
CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email yydiycrystal@gmail.com. All you need to do is send us an email with the subject line "CANCEL".
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at yydiycrystal@gmail.com. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
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