Privacy policy
1.Introduction
Welcome to YYDIYcrystal!
YYDIYcrystal ("we") values user privacy. In order to provide better operational services, we will collect and use your relevant information. We hope to explain to you through this "Privacy Policy" (this policy) how to collect, use, store, share and transfer this information when using our products or services, whether you are a YYDIYcrystal service user or a YYDIYcrystal service user customer Or visitors to the YYDIYcrystal website. This "Privacy Policy" is closely related to the Crystal Cabin service you use. I hope you read it carefully and make appropriate choices as necessary in accordance with the guidance of this "Privacy Policy". We strive to be concise and clear in the technical terms involved in this "Privacy Policy",
When you use our services or conduct transactions with merchants, you agree to the terms listed in this "Privacy Policy" and the related YYDIYcrystal "Terms of Service".
We will modify the terms of this Privacy Policy from time to time in accordance with YYDIYcrystal operations, laws or compliance requirements. If the amendment makes substantial changes to the "Privacy Policy", we will post the revised policy on the YYDIYcrystal website or notify you in other appropriate ways. After the revised announcement, your continued use of the YYDIYcrystal website and services is deemed to agree to accept the revised "Privacy Policy".
2. Collect information from merchants
As a merchant, you agree to post a privacy policy that complies with the relevant laws and regulations of the business activities you engage in on the homepage of the store website. Since YYDIYcrystal will obtain and use your client's personal information, you also confirm that you have obtained the client's permission to allow YYDIYcrystal and other relevant third parties to use and obtain their personal information. In addition, since YYDIYcrystal, if you want to collect any personal sensitive information from customers (including information about medical or health conditions, race or ethnicity, political opinions, religion or philosophical beliefs, union membership or sexual orientation, etc.) Access and use this sensitive information,
What information will be collected?
• We will collect your name, company name, address, email address, phone number (mobile or landline number) and credit card information.
-We need this information to provide services to merchants, including payment and order processing, verification and payment processing. At the same time, we use this information to improve our services.
• We collect data about your visits to web pages hosted on YYDIYcrystal. We will also collect data about how and when to access your account, including information about the device and browser you use, network connection and IP address.
-We need this information to help you access and improve our services.
• We collect customer information that you share with us or relevant personal information provided by customers who shop or checkout.
-We use this information to provide you with our services so that you can process orders and serve customers better.
• If you specifically allow it, we will collect personal information.
When is this information collected?
• When you register for our services, obtain and use our services or otherwise provide us with information, we will collect your personal information.
3. From merchant customers
What information will be collected there?
• We collect business customer's name, email address, logistics and billing address, payment information, company name, phone number, IP address and device data. -We need this information to provide services to merchants, including payment and order processing, verification and payment processing. At the same time, we use this information to improve our services.
When is this information collected?
• Collect information when merchant customers use or access our services (for example, when customers visit the merchant's website, place an order, or register an account on the merchant's website).
4. Migrate users from one click
What information will be collected?
• We collect information about the store to be migrated, which may include product information, blog information or customer information, depending on the module you choose to migrate.
-Because you need to use our one-click migration function to complete one-key data import from other stores to YYDIYcrystal store, in order to achieve this function, we need to obtain, collect and transfer this information to your YYDIYcrystal store.
When is this information collected?
• When you start using our one-click migration function, we will collect this information.
5. Collect information from the YYDIYcrystal website to browse and consult customers
What information will be collected?
• For visitors to the YYDIYcrystal website, we collect information about devices and browsers, the network, and the IP address you use. When you use the YYDIYcrystal website for instant information exchange with YYDIYcrystal, we will collect the information you provide.
• In order to consult customers via email or phone, we may collect information such as your name, email address, phone number, device used, browser, network, IP address and communication records.
-We use this information to provide and enhance our services (including services to your account) and answer questions you may encounter.
When is this information collected?
• When you visit a web page hosted by YYDIYcrystal, use the services provided by the YYDIYcrystal website, or publish information via email, website, instant message, phone, or through YYDIYcrystal, we will collect the information. We will also collect other information that you may provide to us.
6. Cookies, web beacons and similar technologies
Why does YYDIYcrystal use cookies and similar tracking technologies?
• We use cookies to identify your device and provide you with a personalized experience.
• We use cookies to provide targeted advertising from Google, Facebook and other third-party vendors.
• Our third-party advertisers use cookies to track your previous visits to our website and other Internet visits in order to provide you with targeted advertising. For more information about targeted advertising or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
• Deactivation: You can deactivate targeted ads served by third-party vendors by visiting the deactivation page of the Digital Advertising Alliance.
• We also measure performance and interaction by using web beacons, tracking technologies, and other automatic tracking methods in communicating with you and in the goods and services we provide.
• Please note that because the industry does not have a consistent understanding of how to respond to "do not track" signals, when we detect such signals from the browser, it will not change our collection and use of data.
We will take you to the web pages hosted by YYDIYcrystal and other internet advertisements. We will not collect such information, and we will not control the advertising content you will see. )
7. Information sharing
• Except for the following circumstances, we will not share your personal information with any company, organization or individual other than YYDIYcrystal:
1. Obtain your explicit consent or authorization in advance;
2. If necessary, according to applicable laws and regulations, legal process requirements, mandatory administrative or judicial requirements;
3. To the extent permitted by laws and regulations, it is necessary to provide protection for YYDIYcrystal, its affiliates or partners, you or other users of YYDIYcrystal or the public, and to protect interests, property or safety from damage;
4. Only by sharing your information, we can realize the core functions of our products and / or services or provide the services you need;
5. Handle your disputes or disputes with others as needed;
6. Comply with relevant agreements signed with you (including online signed electronic agreements and corresponding platform rules) or other legal documents to provide;
7. Based on academic research;
8. For legal and regulatory considerations, use based on social and public interests.
• We may share your personal information with our members. However, we will only share the necessary personal information and are bound by the purposes stated in this privacy policy. If our members want to change the purpose of processing personal information, they will again seek your authorization and consent.
• We may share your order information, account information, device information and location information with third parties such as partners to ensure the successful completion of the services provided to you. However, we only share your personal information for legitimate, legal, necessary, clear and definite purposes, and only share the personal information required to provide the service. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:
1. Suppliers of goods or technical services. We may share your personal information with third parties that support our features. These supports include providing our supply or providing infrastructure technical services, logistics distribution services, payment services, data processing, etc. The purpose of our sharing of this information is to realize the core shopping function of our products and / or services. For example, we must share your order information with a logistics service provider to arrange delivery; or we need to compare your order number and order amount with the amount shared by a third-party payment institution to enable them to confirm your payment instructions And complete the payment.
2. Third-party merchants. We must share your order information and necessary information related to the transaction with third-party merchants to meet your needs for purchasing goods or services from them and enable them to complete subsequent after-sales service.
3. Entrust our partner for promotion. Sometimes, we use our products and / or services on behalf of other companies to provide promotional services to our user base. We may use your personal information and indirect user portraits formed by your non-personal information collection to share with partners who promote us ("shippers"), but we will only provide promotional reports to these shippers And effectiveness. Your personally identifiable information, or we aggregate this information, so it will not identify you personally. For example, we can tell the client how many people read the promotional information or purchased the client ’s goods after seeing this information.
• We will sign strict confidentiality agreements with companies, organizations and individuals sharing personal information and require them to process personal information in accordance with our instructions, this Privacy Policy and any other related confidentiality and security measures.
• To comply with laws, enforce or apply our terms of use and other agreements, or protect the rights, property, or security of you or other YYDIYcrystal customers, such as preventing fraudulent activities, such as fraud and reducing credit risk, and in other companies and organizations Exchange information between. However, this does not include personal information sold, rented, shared, or disclosed for profit in violation of the commitments in this privacy policy.
• You fully understand that we can collect and use personal information without your permission in the following cases:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and judgment execution;
4. Out of the protection of important legal rights and interests of the personal information subject or other people's lives, property, etc., but it is difficult to obtain my consent;
5. The personal information collected is disclosed to the public by the main body of personal information;
6. Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. It is necessary to sign a contract according to your requirements;
8. Necessary to maintain the safe and stable operation of the products and / or services provided, for example, to discover and handle failures of products and / or services;
9. The necessity of news reports;
10. It is necessary for academic research institutions to conduct statistical or academic research in the public interest, and to provide the results of academic research or description externally, they should cancel the personal information contained in the identification results;
Eleven, other situations stipulated by laws and regulations.
• We may obtain account information (avatar, nickname) that you have the right to share from third parties. We will use your personal information after confirming the legality of the source of personal information according to the agreement reached with a third party and complying with relevant laws and regulations.
8. Cancel account
• You can apply for cancellation of account directly in our products. For details on how to cancel your account and the conditions that should be met, please refer to "YYDIYcrystal Account Cancellation Notice". After you cancel your account, we will stop providing products and / or services to you, and according to your requirements, unless otherwise stipulated by laws and regulations, we will delete your personal information.
• For legal business purposes and to comply with relevant laws and regulations, we will continue to store your relevant transaction records.
• In order to improve our services, we will continue to store anonymous or anonymous information, such as unrecognized website visits.
9. Protect your personal information
• We will not share, disclose, sell, rent or provide personal information to other companies (other than those specified in this policy) to sell their own products or services.
• If you are a merchant using YYDIYcrystal services, we will not use personal information collected from you or your customers to individually contact or promote your customers. However, if we obtain information about your customers from other sources (such as providing us with our own customers), YYDIYcrystal may contact or sell these customers.
10. Information Security
• We comply with industry information security management standards and protect sensitive information, such as financial information, intellectual property rights, employee information, and any other entrusted personal information. Our information security system is applied to people, processes and information technology systems based on risk management.
• The transmission method or electronic storage method on the Internet is not 100% secure. Therefore, we cannot guarantee the absolute safety of your personal information, but we will do our best to ensure or guarantee the safety of any information you send to us.
• The Internet is not an absolutely secure environment, and it is impossible to determine whether the communication methods with other users (such as email, instant messaging, social software, etc.) are fully encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting the security of your personal information